With regards to Platform access, we are using the following password policy.
Your password requires:
- at least 8 characters
- at least 3 of the 4 types of characters: lower-case letter, upper-case letter, number, special character
- list of accepted special characters: ! @ # $ % ^ & *
Furthermore, your password must not contain any information related to personal data of the user, which includes : first name, last name, part of the email address.
For example, if the user's name were "John", the user would not be allowed to include "John" in their password; John1234 would not be allowed.
There is no recurrent password reset obligation, but we recommend you change your password on a regular basis.
The link generated when you request a password reset email will be valid for 24 hours. After this delay, the link will expire and you will have to restart the reset password operation (see How to change my password ?) to receive a new valid link.
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